Computer Science graduate and experienced administrator — operations, customer care, business communication, and IT. Multilingual, detail-oriented, and based in Dresden, Germany.
I am a Computer Science graduate with over a decade of professional experience spanning operations management, customer care, business communication, and information technology. I have founded and run small companies, led customer-service teams of a hundred-plus people, and managed the daily operations of a busy retail branch abroad.
I am a native Bengali speaker, fluent in English, conversational in Polish after three years living in Poland, and currently improving my German in Dresden. I value discretion, reliability, and careful organisation — and I bring strong computer and documentation skills to every role I take on.
Managing calendars, appointments, correspondence, and the daily programme of a busy principal or office.
Document management, record-keeping, reporting, and data handling with accuracy and discretion.
Front-line communication with the public and external stakeholders; calm, professional, and clear.
Bengali ↔ English translation and interpretation; conversational Polish; basic German.
Organising people, schedules, and logistics to deadline across business and hospitality settings.
MS Office, email and data management, Google Workspace, plus a professional background in software and web development.
Open to administrative, secretarial, and coordination roles in Germany. Available to start as agreed.